- 1. Terms and definitions
- 1. CryptoBit.solutions is a semi-automatic exchange service located on the Internet at https://cryptobit.solutions/, which helps in the organization of p2p transfers and offers its services through a special software interface for all Users (hereinafter referred to as the Service ).
- 2. User is any natural or legal person who has agreed to all the terms and conditions offered by the Service, who uses the services of the Service and has joined this agreement.
- 3. Electronic units (title signs) are accounting units of one or another payment system, denoting certain rights that correspond to the contract of the electronic payment system and its Customer.
- 4. The system of electronic settlements (payment system) is a software and hardware product developed by a third party, which is a mechanism for the implementation of accounting of electronic units, as well as the organization of mutual settlements between its users.
- 5. Payment — transfer of electronic units from the payer to the recipient.
- 6. Service services — p2p transfer processing operations, as well as other services, information about which is posted on the Service window.
- 7. Operation (Application) — information submitted by the User using the Service in electronic form, which indicates his intention to use the services of the Service under the conditions proposed by the Service and specified in the application parameters.
- 2. Terms
- 1. This agreement regulates the relationship between the User and the Service regarding the services provided by the Service to the User and cancels all previous agreements between the Service and the User on this subject.
- 2. This agreement does not cancel the current legislation of the countries of registration and location of the Service and the User, as well as the contractual relations between the User and the electronic payment system(s).
- 3. This agreement is considered accepted on the terms of the public offer accepted by the User during the submission of the Application, which is an integral part of this agreement.
- 1. The information displayed by the Service about the parameters and conditions of the Application is recognized as a public offer.
- 2. Acceptance of a public offer is recognized as the User's taking actions to complete the Application, which confirms his intention to enter into an agreement with the Service on the terms proposed by the Service immediately before completing the Application.
- 3. The date and time of acceptance, as well as the parameters of the Application conditions, are fixed by the Service automatically at the moment of completion of the Application.
- 4. The period of acceptance of the User's offer to conclude an agreement with the Service on the terms described in the User's Application is 40 minutes from the moment the Application is completed.
- 4. This agreement enters into force from the moment the User forms the Application.
- 5. This agreement ceases to be valid from the moment of receipt of Electronic Units in the amount provided for by the parameters of the User's Application on the details provided by the User, or from the moment of cancellation of the application.
- 6. The parties recognize this electronic agreement as equivalent in legal force to a contract concluded in writing.
- 7. The Service reserves the right to unilaterally make changes to this agreement without corresponding notification to the User, but with mandatory publication of the current version of the agreement on this page.
- 3. Subject of the agreement
- 1. By using technical methods, the Contractor undertakes to exchange title signs for a commission fee from the Customer, after this person submits an application, and performs this by selling title signs to persons who wish to purchase them for an amount not lower than that indicated in the submitted application The customer. The exchange rate is fixed for 10 minutes from the moment the application is made, but if the exchange rate changes by more than 0.5%, the amount in the application can be changed. The Contractor undertakes to transfer the funds to the details specified by the Customer. If it occurs during the exchange of profit, it remains on the account of the Contractor as an additional benefit and premium for commission services.
- 2. Any positive difference resulting from the actions described in clause 3.1 of this agreement, as an additional benefit, is transferred to the Service as a premium payment for commission services.
- 4. Terms of service provision
- 1. Processing of User Applications is carried out by the Service in strict accordance with the privacy policy (paragraph 5 of this agreement), as well as the policy on combating money laundering and preventing operations of an illegal nature.
- 2. Ordering the services of the Service, managing the agreement process and obtaining information about the progress of the agreement by the User are performed exclusively using the appropriate user interface provided by the Service.
- 3. Accounting of operations with electronic units is carried out by the Service in accordance with the regulations, rules and format of the relevant electronic settlement systems.
- 4. Any completed operation carried out by the Service at the User's request is considered non-cancellable, that is, it cannot be canceled by the User after its completion - the User receiving what is due to him under the previously accepted terms of the agreement.
- 5. In the event that the User does not receive electronic units within 30 minutes from the moment of the User's acceptance of the details provided by the Service, the agreement on the terms specified in the Application is considered unilaterally terminated by the Service as having not entered into force, without notifying the User.
- 1. In case of termination of the agreement, Electronic units received after the above-mentioned period shall be returned to the sender's details within the next 72 hours. When making a return, all commission costs for the transfer of electronic units are made from the funds received from the User's account. The Service is not responsible for possible delays in the return, if they arose through no fault of the Service;
- 2. In case of confirmation of payment in operations carried out in manual mode without the fact of receipt of Electronic Units by the Service, the executor has grounds for blocking the client's details for repeated violations.
- 6. In case of receipt of Electronic Units from the User to the Service in an amount different from that specified in the Application, the Service must consider this as an order from the User to make a recalculation in the Application in accordance with the amount of Electronic Units actually received.
- 1. In case of termination of the agreement, Electronic units received after the above-mentioned period shall be returned to the sender's details within the next 72 hours. When making a return, all commission costs for the transfer of electronic units are made from the funds received from the User's account. The Service is not responsible for possible delays in the return, if they arose through no fault of the Service;
- 2. in the event that the number of electronic units received was less than the required minimum number, then such deposit is considered lost and is not subject to payment or return.
- 7. The Service has the right to engage third-party contractors to fulfill its obligations.
- 8. The Service has the right to cancel the operation in progress and return the Electronic Units and/or financial funds deposited by the User to the User without explaining the reasons.
- 9. The Service has the right to deny the User further service in case of violation by the User of any of the clauses of this agreement.
- 1. in case the Service refuses to provide further service to the User, the Service notifies the User of its decision by e-mail or phone call, after which it freezes the User's account and all current Applications of the User. The Service returns the Electronic Units received in the User's Application to the sender's details within 72 hours from the moment of refusal. When making a return, all commission costs for the transfer of Electronic Units are made from the funds received from the User's account. The Service is not responsible for possible delays in the return, if they arose through no fault of the Service;
- 2. all subsequent Applications created by the User after the Service refuses to provide further service to the User are automatically frozen. Accounts associated with these Applications are blocked.
- 10. When accessing and using the Services, the User is obliged to:
- 1. Not to carry out activities that: (i) are related to receiving income from the implementation of prohibited or illegal activities (including activities related to the use of cryptocurrency Tumblr services, darknet markets, money laundering or terrorist financing); (ii) is intended to post or distribute any prohibited or illegal material or information; or (iii) otherwise violates or may violate applicable law;
- 2. Do not attempt to undermine the security or integrity of the Service's computer systems or networks or the computer systems and networks of a third party, if the Services are provided by the specified third party;
- 3. Not to use or abuse the use of the services in a way that may disrupt the process of providing the cryptobit.solutions services or other systems used to provide the services, or impair the ability of any other user to use cryptobit.solutions;
- 4. Do not attempt to gain unauthorized access to the computer system on which the cryptobit.solutions service is hosted, or to any other materials, except those to which you have been given direct permission to access;
- 5. Do not transmit or enter files into the service that may damage the computing devices or software of any other person; material that may be offensive or material or data that violates any law (including data or other material protected by copyright or trade secret rights that you do not have the right to use);
- 6. Not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to provide services or operate the cryptobit.solutions service, except when their use is strictly necessary for normal work;
- 7. Ensure the security and confidentiality of all usernames and passwords required to access cryptobit.solutions;
- 8. Immediately notify the Service of any unauthorized use of your password(s) or any other breach of security, as a result of which the Service will reset your password(s).
- 5. Privacy Policy
- 1. To carry out operations, the Service accepts from the User his personal data, which the Service undertakes to store in encrypted form, not to disclose, not to transfer to third parties, except for the cases described in clauses 5.4, 5.5 of this agreement and clause 5 of the policy on combating money laundering and preventing operations of an illegal nature.
- 2. All operations with Applications, as well as the transfer of personal data from the User to the Service, are carried out using an encrypted SSL channel with a key length of 256 bits.
- 3. The Service has the right, if necessary, to independently conduct activities to collect additional data about the User by any available means. All information collected as a result of such activities is not disclosed or transferred to third parties, except for the cases described in clauses 5.4, 5.5 of this agreement and clause 5 of the policy on combating money laundering and preventing transactions of an illegal nature.
- 4. The Service has the right to transfer the User's personal data and details of the operations performed by him, provided that their confidential status is preserved, upon an official written request/court decision/on his own initiative (in the event of the need for an investigation) to law enforcement agencies, as well as to the User to whom they belong.
- 5. The Service has the right to transfer details of the transaction and the User's personal data related to the transaction upon official request of the Electronic Settlement System for internal investigations.
- 6. All collected data about the User, as well as the details of the operations performed by him, are stored in the Service's database for five years from the moment the Service fulfills the User's last Application.
- 7. All mandatory fields in the applications must be specified with real data, otherwise the service has the right to cancel the application and return the funds to the sender minus the commission of the payment system or bank.
- 6. Unforeseen circumstances
- 1. In the event that in the process of processing the Customer's application, unforeseen circumstances occur that contribute to the Contractor's non-fulfillment of the terms of the contract, the terms of execution of the application are postponed to the corresponding term of force majeure. The Service is not responsible for overdue obligations.
- 7. Limitation of liability
- 1. The Service offers its services 24/7 and will strive to ensure that the hardware and software complex and Service operators perform their duties as quickly as possible, approaching automation.
- 2. The service provides its services on an “as it is” basis, as described on the site pages, in particular in exchange directions, which are subject to unique terms for transactions.
- 3. By using the Service, the User agrees that the scope of the Service's responsibility is limited to the means received from the User to fulfill the subject of this agreement, that the Service does not provide additional guarantees and does not bear any additional responsibility to the User, and the User does not bear additional responsibility to the Service , except for the cases specified in clause 7.9.
- 4. The Service will make every effort, but does not guarantee that its services will be available 24/7. The Service does not bear any responsibility for losses, unearned profits and other expenses of the User, which arose as a result of the impossibility of obtaining access to the website and the services of the Service.
- 5. The Service does not bear any responsibility for losses, lost profits and other expenses of the User, which were the result of delays, errors or failures in making bank payments or electronic transfers.
- 6. The Service does not bear any responsibility for the User's losses, lost profits and other expenses resulting from the User's erroneous expectations regarding the Service's tariff rates, transaction profitability and other subjective factors.
- 7. In the event that the User provides erroneous data in the information about the details of the sender or the recipient of funds, the Service bears no responsibility for any adverse consequences or damages that occurred as a result of this error.
- 8. Using the services of the Service, the User is independently responsible for paying taxes in accordance with the tax legislation of the country at his place of residence. The Service is not a tax agent and does not inform the User about any possible tax expenses when using the Services.
- 9. The User guarantees compensation for damages to the Service (management company, managers and employees) in cases of lawsuits or claims directly or indirectly related to the User's use of the Service, with the exception of damages caused by culpable (intentional or negligent) actions of the Service itself .
- 10. The user guarantees that he is the owner or has legal grounds to dispose of the amounts used in his transactions.
- 11. The user undertakes to refrain from using the services of the Service to conduct fraudulent and illegal transactions and agrees that any attempt to exchange fraudulent capital will be prosecuted to the full extent of the law. The User's actions may be considered illegal according to the legislation of the User's country of residence and/or the country where the Service is registered.
- 12. The User undertakes not to falsify the communication flows related to the operation of the Service, not to interfere with its software and/or hardware part, and also not to exert any other influence capable of disrupting the normal operation of the Service, understanding that such actions will be prosecuted to the full extent of the law. In case of detection of falsification of communication flows or providing any negative impact on the normal operation of the Service's software code, which is directly or indirectly related to the User's application, the execution of the application by the Service is stopped, after which the actions described in clause 6.5 of this agreement are taken.
- 13. The User acknowledges that the content of the Service site is protected by legislation on the protection of property rights, intellectual property and copyright. Unauthorized use of this content is illegal.
- 14. Neither the User nor the Service will be liable to each other for delays or failure to fulfill their obligations resulting from force majeure events, including natural disasters, fire, flood, acts of terrorism, changes in government, civil unrest, and malfunction Electronic settlement systems, energy supply systems, communication networks and Internet service providers.
- 15. Electronic settlement systems and/or financial institutions are solely responsible for the funds entrusted to them by the User. The Service cannot be a party to the agreement between the Payment System and/or financial institution and the User and is in no way responsible for the incorrect or unlawful use of the Electronic Payment System capabilities by the User, as well as for the User's misuse of the Electronic Payment System functionality. The mutual rights and obligations of the User and the Electronic Settlement System and/or financial institution are regulated by the relevant agreements.
- 8. The procedure for accepting claims and resolving disputes
- 1. Disputes and disagreements that have arisen in the framework of the provision of services by the Service to the User are resolved through negotiations between the User and the Service administration on the basis of the provisions of this agreement.
- 2. Any claims under this agreement can be accepted by the Service in electronic form by sending a message on the substance of the claim to the details (contact page) specified on the Service website.
- 3. In the event that it is impossible to resolve issues arising through negotiations, the dispute is resolved in accordance with the current legislation at the place of registration of the Service.
- 9. Agreement form
- This agreement is accepted by both parties, represented by the Contractor and the Customer, as a contract of equal legal force, specified in writing. The contract may be changed at the Contractor's discretion without notice to the Customer. Changes to the Rules take effect from the moment of their publication.
- 10. Identity verification
- We verify the User's identity in order to make our service safer and more reliable, as well as in accordance with anti-money laundering and anti-terrorist financing laws. You agree that you undergo an identity verification procedure at our request. You agree that we may request additional documents to verify your identity or additional documents for an individual transaction. The verification procedure for customers includes, but is not limited to, the following points:
- 1. Passport (main page or front side)
- 2. Passport (second page or reverse side)
- 3. A document confirming the address of residence (Passport entry, bank statement, utility bill or other document)
- 11. Carrying out exchange operations
- 1. It is strictly forbidden to use the services of the Contractor to carry out illegal transfers and fraudulent actions. When concluding this contract, the Customer undertakes to fulfill these requirements and, in the event of fraud, bear criminal liability established by the legislation at the moment.
- 2. In case of impossibility of fulfilling the request within 5-60 minutes during working hours, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or incorrect data of the Customer, the funds are transferred to the account within the next 24 hours or returned to the Customer`s details.
- 3. At the first request, the Contractor has the right to transfer information about the transfer of electronic currency to law enforcement agencies, the administration of settlement systems, as well as to victims of illegal actions who suffered as a result of fraud proven by judicial authorities.
- 4. The customer undertakes to provide all documents certifying his identity and other personal information in accordance with the requirements of payment systems for exchange transactions.
- 5. The customer undertakes to provide all documents certifying his identity in case of suspicion of fraud and money laundering.
- 6. The Customer undertakes not to interfere with the Contractor's work and not to damage its software and hardware, and the Customer undertakes to provide accurate information to ensure that the Contractor fulfills all the terms of the contract.
- 7. In case of receipt of funds from the Customer, which will be withheld, withdrawn or confiscated by the payment system, the bank, law enforcement agencies by court decision or for any other reasons to which the Contractor is not directly related, payment to the Customer will be made only after receiving these funds Executor The customer is obliged within 7 days to repay all financial losses that were not caused by the fault of the contractor. Otherwise, the Contractor may retain the Customer's funds, which are on the Contractor's balance sheet, until the financial losses caused by the Customer's fault are fully repaid.
- 8. It is strictly forbidden to use the service in arbitration agreements. In case of suspicion of arbitration agreements, the client's account will be blocked, and the exchange request will be canceled with a refund to the sender.
- 9. Accepting the conditions of the offer, the customer undertakes to follow all the instructions on the website, to read them carefully, to familiarize himself with the operation regulations, work schedule, etc. In case of violation of his obligations, the Customer cannot have any claims against the Contractor regarding the quality and terms of service.
- 12. Return Policy
- 1. The executor may refuse to provide exchange services and make a refund if:
- 1. The purpose of payment transactions and the source of funds used for payment transactions are limited or prohibited by the applicable anti-money laundering policy, site rules, the law of our registration, the law of the client's country and other regulatory documents.
- 2. Funds were sent under a different name that does not correspond to the Customer's name.
- 2. The contractor has the right not to provide services if the customer refuses to provide the necessary documents to confirm the identity of the Client or the identity of the Client has not yet been confirmed.
- 3. The contractor is obliged to return the funds paid by the customer, for the same details from which the funds were received, in case of impossibility of fulfilling the application within the deadline according to 5.2. Apart from the cases from clause 7.
- 4. The customer has the right to request the return of the funds paid by him before the application is fulfilled and the funds are transferred by the Contractor to the details specified by him. The refund is made within 24 hours in full, excluding the costs of the return procedure (payment system commission), if there is a corresponding amount on the Contractor's balance. If the required funds are not available, the return period may be extended.
- 5. The customer cannot request a refund for an already completed application.
- 13. Taxation
- It is your responsibility to determine what, if any, taxes are applicable to payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate taxing authority. We are not responsible for determining which taxes are applicable to your transaction or for collecting, reporting and remitting any applicable taxes for any transaction. You hereby agree to comply with all applicable tax laws in connection with your use of the cryptobit.solutions services, including, without limitation, the reporting and payment of any taxes arising in connection with transactions made through cryptobit.solutions.
- 14. Disclaimer
- The executor has the right to refuse to enter into a contract and execute an application, and without explaining the reasons (based on the rules of the service). This clause applies to any customer.
- 15. List of countries not served
- Republic of Abkhazia, South Ossetia, Nagorno-Karabakh Republic, Turkish Republic of Northern Cyprus, Transnistrian Moldavian Republic. Residents of Ukraine who live in the territory temporarily not controlled by the government of Ukraine (AR Crimea, certain regions of Donetsk and Luhansk regions) are also not served.